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https://www.wellnessmarket.ro/privacy

WHO ARE WE?
DEFINITIONS
WHAT TYPES OF PERSONAL DATA DO WE PROCESS?
FOR WHAT PURPOSE DO WE PROCESS PERSONAL DATA?
DURATION OF PERSONAL DATA PROCESSING
TRANSFER OF PERSONAL DATA
LINKS, HYPERLINKS, THIRD PARTY SITES
WHAT ARE YOUR RIGHTS AS A DATA SUBJECT?
FINAL PROVISIONS

WHO ARE WE?

For the activity "Wellness Market" (hereinafter referred to as "Wellness Market" or "Operator"), the confidentiality of your personal data is the key element. For this purpose, we have developed this document through which we undertake to respect the confidentiality of your personal data and through which we explain to you what categories of personal data " collectsWellness Market", the way in which the said data are used, as well as the purpose for which they are subject to processing operations.

This Policy relates only to the personal data that we process through our website and/or third party websites. We would like to assure you that we have taken all necessary measures to ensure the confidentiality of your data, which is processed only by the Operator's personnel who have been previously trained on the processing of personal data and authorized in this regard.

To "get to know" us virtually, we provide you with our identification data.

The operator who processes your personal data when you browse the online platforms of "Wellness Market" (hereinafter referred to as the "Site") is: “Identification data: Marcel Iordache, 0722 21 44 21, contact@wellnessmarket.ro".

For any questions/concerns regarding the protection of personal data, you are invited to send a request to the electronic correspondence address [contact@wellnessmarket.ro]. Persons who send such requests to "Wellness Market" are asked to mention in the subject of the email/on the envelope information such as "data protection", "GDPR", "personal data", in this way there is a guarantee that the requests will be treated with priority.

In this capacity, you will receive a response within 30 days of the communication of the document to "Wellness Market", an extension of this term may only operate in exceptional situations. In these cases, we assure you that you will be duly informed of this term.

DEFINITIONS

– “Personal data” means, within the meaning of national and international legislation in force, any information relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity.

For the purposes of this policy, the personal data that will be processed may refer to: name, surname, phone number, email address, etc.

– “Processing of personal data” means any operation or set of operations performed on personal data, by automatic or non-automatic means, such as: collection, recording, organization, storage, adaptation or modification, extraction, consultation, use, disclosure to third parties by transmission, dissemination or in any other way, alignment or combination, blocking, erasure or destruction.

! For the purposes of this policy, data processing refers to those processings carried out when you browse the websites. "Wellness Market" or interaction with it, as well as with the Operator's staff, via telephone or online chat made available on the website.

– “Operator” means the person who, alone or jointly with others, determines the purposes and means of the processing of personal data.

! For clarity, for the purposes of this Privacy Policy, the Operator is "Wellness Market"

– “Data subject” means the person whose personal data are the subject of processing.

! For the purposes of this Policy, the person concerned by the data processing is the user of the site "Wellness Market".

– By "consent" of the data subject is meant any manifestation of free, specific, informed and unambiguous will of the data subject by which he or she accepts, by a declaration or by an unequivocal action, that personal data concerning him or her be processed.

– “Third party” means a natural or legal person, public authority, agency or body, other than the data subject, the controller, the processor and the persons who, under the direct authority of the controller or the processor, are authorised to process personal data.

– “Processor” means the person who processes personal data on behalf of the controller.

WHAT TYPES OF PERSONAL DATA DO WE PROCESS?

Your browsing on the Site and interaction with it involves the processing of two categories of personal data, namely:

personal data that you voluntarily disclose to the Operator (e.g. via the order form, but also by telephone, online chat or newsletter subscription), these being collected individually;
data that you provide involuntarily, simply by browsing our website.

"Wellness Market"collects, based on the voluntary provision of the data subject, the following personal data:

first and last name;
date and place of birth;
phone number;
email address;
home address;
CNP/CUI;
ID/ID/Passport.

This data contributes to the provision of the services offered by "Wellness Market", but also when communicating with the Operator or sending marketing communications from him, but with the prior consent of the user.

Considering the specifics of the online platform "Wellness Market" and the fact that this is also addressed to companies, the Operator's recommendation for completing the available forms is by entering the identification and billing data of the legal entity.

Thus, in this case, the data requested and entered in the forms on the site do not represent personal data (the company's e-mail address such as: name@office, the company's telephone number such as: landline number, etc.), in light of the provisions of Regulation no. 679/2016 on the protection of personal data (GDPR).

In the event that the personal data of the company's representative, a natural person (name and surname, telephone number, e-mail address, etc.) are provided, he will be considered a data subject according to the provisions of the GDPR and all protection measures will be applicable to him.

The user is duly informed about the processing of their personal data when they provide their data to the Operator through the forms on the site, thus "Wellness Market"fulfills its legal obligation to inform the user."

The Operator also processes marketing and communication data, based on the prior consent of users, as well as technical data and browsing actions through cookie files and similar technologies.

You can access our Cookies Policy here: https://www.wellnessmarket.ro/accesibility.

In the event that you provide us with personal data that is not necessary for us to provide services or to provide specific content, respectively to resolve your complaints or to provide additional information, we reserve the right to immediately remove them from our database.

The operator may involuntarily collect other personal data belonging to you, namely: IP address, browser version, time zone and location settings, operating system, platforms on the devices used to access our sites, etc.This information will not be used to identify individuals or legal entities, as the case may be, and will not be made public other than under the conditions set forth herein. Privacy policy, completed with Cookies Policy and Terms and Conditions.

The Operator reserves the right to request additional information, accompanied by supporting documents, via email, printed or in any other manner deemed appropriate by the Operator, if applicable.

! Note: "Wellness Market" may have data processing agreements with its service providers (for example: IT / online system administration, legal services, payment processing services, etc.), but is not responsible for the processing carried out by these providers on its own behalf, in the event that they process the data as independent operators.

Your personal data may be communicated by "Wellness Market", for processing, to persons empowered to process them, including contractual partners, financial authorities and institutions, courts or competent bodies, at their request and for the purpose of providing the services offered by the Operator.

"Wellness Market" may store your personal data even after registering a request to delete this data, if the storage is for one of the following purposes, provided for by art. 13 of the GDPR, namely:

execution of a contract;
fulfillment of a legal obligation that requires processing under European Union law or national law applicable to the operator;
exercising the right to freedom of expression and information;
protecting the vital interests of the data subjects;
performing a task that serves the public interest;
archiving in the public interest, scientific or historical research or for statistical purposes;
the protection of the legitimate interests of the Operator or of a third party, except where the interests or fundamental rights and freedoms of the data subject prevail, which require the protection of personal data, in particular where the data subject is a child;
for the establishment, exercise or defense of a right in court.

FOR WHAT PURPOSE DO WE PROCESS PERSONAL DATA?

"Wellness Market"processes your personal data for the following purposes and on the following legal grounds:

the processing is necessary for the performance of a contract to which the data subject is a party or to take steps at the data subject's request prior to entering into a contract (art. 6 para. (1) letter b) of Regulation (EU) No. 679/2016 of the European Parliament and of the Council of 27 April 2016), in particular, for the purpose of ensuring the data subject's access to waste management and reporting services;
the processing is carried out on the basis of the consent of the data subjects (art. 6, para. (1), letter a) of Regulation (EU) no. 679/2016 of the European Parliament and of the Council of 27 April 2016), in the case of the transmission of commercial and marketing communications;
the processing is necessary for the purposes of the legitimate interests pursued by the Operator (art. 6 para. (1) letter f) of Regulation (EU) no. 679/2016 of the European Parliament and of the Council of 27 April 2016), to resolve problems of any nature relating to the content of the sites "Wellness Market" or the services offered by the Operator, as well as for actions involving interaction with the online platform.

Your personal data will be processed for "Wellness Market"to:"

improve the site and the services provided through it;
determine the usefulness/popularity of the web content presented on the site;
send technical, assistance or administrative notifications;
honor requests and resolve complaints received from users;
facilitate user access to the services offered by "Wellness Market"
communicate information of interest to site users;
protect the rights belonging to "Wellness Market".

DURATION OF PERSONAL DATA PROCESSING

Personal data processed at the "Wellness Market"through websites"Wellness Market"are retained for a reasonable period of time in relation to the purpose of data processing, in accordance with the legal provisions on data archiving."

TRANSFER OF PERSONAL DATA

Your data is processed within the European Union, through secure internal servers.

"Wellness Market"obliges that the collected data be processed only in accordance with the declared purposes and not to make public, sell, rent, license, transfer, etc. unauthorized the database containing information regarding the data of the data subjects to any third party not involved in fulfilling the declared purposes, except in the situation where the transfer/access/viewing, etc. is requested by the authorized bodies, in the cases provided for by the regulations in force on the date of the event.

It is possible that your data may be disclosed to other companies that provide services to us and act as authorized persons, such as providers of website maintenance, IT, legal, financial services, etc.

Also, your data may be processed by our partners who provide payment processing services for "Wellness Market". This data is processed in order to make the payment for obtaining your product/service.

These entities are selected with particular care to ensure that they meet specific requirements regarding the protection of personal data. They have a limited ability to use your information for purposes other than providing services to us.

In addition to the disclosures described in this Privacy Policy, we may share information with third parties to whom you consent or request that we make such disclosure.

LINKS, HYPERLINKS, THIRD PARTY SITES

The sites”Wellness Market" may contain links to third-party sites that may collect, in turn, your personal data, including through cookies or other technologies.

In the case of connecting to a third-party website, Privacy policy "Wellness Market" will not be applicable to your browsing on that site.

WHAT ARE YOUR RIGHTS AS A DATA SUBJECT?

Any natural person browsing our website, as a data subject, has the following rights in relation to "Wellness Market", as Personal Data Controller:

– The right to access means the right of the data subject to obtain confirmation from the Operator as to whether or not the latter is processing personal data concerning him or her and, if so, access to the respective data and to information regarding the manner in which the data are processed;

– The right to rectification refers to the correction, without undue delay, of inaccurate personal data processed or to their completion, if incomplete. These can be modified by sending an e-mail to the following address: [contact@wellnessmarket.ro];

– The right to erasure / the right to erasure (“right to be forgotten”) of personal data from the database means the right of the data subject to request the erasure of personal data without undue delay where one of the following reasons applies: they are no longer necessary for the purposes for which they were collected or processed, they withdraw their consent and there is no other legal basis for the processing, they object to the processing and there are no overriding legitimate grounds, the personal data have been processed unlawfully, the personal data must be erased for compliance with a legal obligation, the personal data have been collected in connection with the provision of information society services;

– The right to restrict processing can be exercised if the data subject requests the limitation of the processing of his or her personal data, in which case they will be used strictly for the exercise of the data subject's other legal rights, including to respond to any requests/complaints from him or her;

– The right to portability refers to the right to receive personal data in a structured, commonly used and machine-readable format and to the right to have these data transmitted directly to another controller, when the processing is based on consent or the performance of a contract and is carried out by automated means, if this is technically feasible;

– The right to object refers to the right of the data subject to object to the processing of personal data when the processing is necessary for the performance of a task carried out in the public interest or when it is based on a legitimate interest of the "Wellness Market";

– The right to object to processing based on automated individual decisions refers to the fact that the data subject has the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning the data subject or similarly significantly affects him or her. However, it will not be possible to exercise this right if the decision is necessary for the conclusion or performance of a contract with the data subject and “Wellness Market"is authorized by the law applicable to the Operator, provided that adequate protection of the rights, freedoms and interests of the data subjects is ensured or is based on the consent of the data subject obtained in compliance with the legislation in force;

– The right to address the National Supervisory Authority for Personal Data Processing. In the event that the data subject considers that the rights provided above have been violated, he or she has the possibility to address the ANSPDCP by filing a complaint.

The contact details of ANSPDCP are as follows:

Address: Bucharest Municipality, Sector 1, B-dul G-ral. Gheorghe Magheru no. 28-30;

Telephone: +40.318.059.211/+40.318.059.212;

Fax: +40.318.059.602;

E-mail: anspdcp@dataprotection.ro;

Web page: www.dataprotection.ro.

To exercise the rights provided above, the data subject shall contact "Wellness Market"by sending a request to the electronic correspondence address mentioned above, within the first section of this Policy.

FINAL PROVISIONS

If "Wellness Market"will consider that a change to the privacy rules is necessary, will publish those changes to inform data subjects about the information it collects and how it uses it.

provisions Privacy Policy is supplemented by the provisions of Cookies Policy and Terms and Conditions, present on the websites "Wellness Market".

I agree with the Privacy Policy

Terms and Conditions

TERMS AND CONDITIONS OF USE
Website: WellnessMarket.ro
Operated by: Clinica Naturell SRL
CUI: RO 35144998
J35/2550/2015
Address: Calea Bogdăneștilor no. 22, ap. 2, 300392 Timișoara
Phone: +40 722 21 44 21
Email: contact@wellnessmarket.ro
Valid from: 27.05.2025
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1. Acceptance of the Terms
By accessing and using the WellnessMarket.ro website, you declare that you have read, understood and agree to these TERMS AND CONDITIONS OF USE. Please read them carefully. If you do not agree, please do not use the website / services / products / devices offered by us.
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2. Scope of Services / Products / Devices Offered
WellnessMarket.ro offers:
• Relaxation, energy balancing and stress reduction services through specific devices;
• Information, products and devices dedicated to physical, mental and emotional well-being;
• Promoting products from our affiliated partners.
DISCLAIMER / Disclaimer of Liability: idem Chap. 5
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3. Services exclusively by prior appointment
All our services are offered by appointment only.
To access the services and products offered, as well as to make an appointment, it is necessary for each client to create/access their own account on the site, through which each client can order the desired services/products/devices.
The duration of a 1-hour session is equivalent to 55 effective minutes.
Please respect the set time and arrive/log in at least 5 minutes before the set/scheduled session start time.
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4. Payment and Cancellation Policy
• Payment for reserved/scheduled services is made in advance and is non-refundable if the client does not show up at the scheduled date and time.
• Rescheduling is only possible if we are notified at least 24 hours in advance.
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5. DISCLAIMER / Disclaimer:
Classical science and conventional medicine do not recognize the existence of Information Fields / Subfields / Vibrational Energy / Quantum Energy and their medical importance in other fields, due to the lack of scientific evidence in the sense of conventional medicine.
The Services/Products/Devices offered are not intended to cure, treat, mitigate, diagnose or prevent any disease or medical condition.
The purpose of the information presented on the site is to give the user/client the option to extract useful elements from the information provided.
Each user/client/beneficiary should evaluate, based on their own experience, whether the Services/Products/Devices/Information are useful and/or beneficial for themselves. The information provided should always be questioned by clients/beneficiaries and, if necessary, verified through other procedures.
The services/products/devices offered should always be used in accordance with the user/beneficiary's own experience and medical advice and recommendations. The terms used do not constitute statements regarding their effects.
All services, devices and products offered are alternative and/or complementary and are not a substitute for medical services. We do not diagnose, treat or guarantee the cure of diseases. Results/Effects may vary from person to person.
WellnessMarket.ro and Clinica Naturell SRL do not guarantee the effects of the services / products / devices offered on health. The services, products and devices offered are used at the sole responsibility of the client / user. We do not assume responsibility for adverse reactions or lack of results.
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6. Affiliate Products
• WellnessMarket.ro promotes products through affiliate links.
• These products are provided by partners. Clinica Naturell SRL assumes no responsibility for their quality, delivery or conformity.
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7. Proper Use of the Services
By using the website, you agree to:
• Do not use the services for illegal or abusive purposes;
• Do not affect or disrupt the operation of the site;
• Respect the rights of other users and applicable legal regulations.
We reserve the right to suspend access to any customer in case of abusive behavior or actions that do not comply with the terms and conditions of use.
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8. Specific Conditions for the Use of Devices
Services with specific devices are intended for relaxation, energy balancing, and stress reduction, not medical treatment.
They are not recommended for people with:
• Epilepsy;
• Pacemaker;
• Serious mental disorders (without medical advice).
Consult your doctor before use!
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9. Intellectual Property Rights
All materials on WellnessMarket.ro (texts, images, trademarks) are the property of Clinica Naturell SRL and are protected by law. Their reproduction or use without permission is prohibited.
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10. Late Appointment Policy
• Delay up to 10 minutes: the session is shortened proportionally to the delay.
• Delay over 15 minutes: the session is considered canceled and the payment is lost, with no possibility of refund.
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11. Policy on Minors and Customers with Medical Conditions
• Our services are not recommended for minors under 18 without parental consent.
• Customers with chronic illnesses or under medical treatment should consult their doctor before accessing our services/products/devices.
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12. GDPR Policy (Personal Data Protection)
• We collect data such as: name, surname, email, phone number, address, appointment history, order history, etc.
• Data will not be sold or transferred without the customer's consent.
• Customers have the right to request access, rectification or deletion of personal data.
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13. Anti-Abusive Complaints and Feedback Policy
• Reviews and complaints must be real, honest, and based on personal experience.
• We reserve the right to take legal action against false or defamatory reviews.
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14. Payment Methods and Processors
• We accept payments by bank card, transfer and cash (at the office only).
• Online payments made on the website are processed securely through BT iPay Payments (Banca Transilvania), according to PCI-DSS standards.
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15. Service Modification Policy
We reserve the right to modify or discontinue the provision of certain services, depending on the evolution of legislation or commercial requirements.
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16. Force Majeure
We are not liable for failure to fulfill obligations in cases of force majeure: pandemics, disasters, cyberattacks, conflicts, etc.
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17. Applicable Law and Disputes
The services offered by WellnessMarket.ro are subject to Romanian laws.
Any disputes will be resolved by the competent courts in Timișoara, Romania.
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18. Final Clauses
These conditions are complemented by those in the Privacy Policy and the Cookies Policy.
By using the services/products/devices offered by us, you declare that you have read, understood and agree to these Terms and Conditions, the Privacy Policy and the Cookies Policy.
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19. Contact Details
Naturell Clinic SRL
CUI: RO 35144998
Address: Calea Bogdăneștilor 22, no. 22, 300392 Timișoara
Phone: +40 722 21 44 21
Email: contact@wellnessmarket.ro
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© 2025 WellnessMarket.ro – All rights reserved.
Naturell Clinic SRL

Terms and Conditions

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